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This page highlights the security policies on personal data that the Masin Services Srls company puts in place for users who consult the site internet, and more generally for data subjects who for various reasons interact with our apartments. This is an information that is provided pursuant to art. 13 of the Regulation General for the Protection of Personal Data EU 2016/679 (indicated below such as GDPR - General Data Protection Regulation) in particular for those who interact with the web services of Melusina Homes, accessible by road telematics starting from the address:
The information refers only to the Melusina Homes website and not also for other websites that may be consulted by the user via links. The information is also based on Recommendation no. 2/2001 that the authorities European standards for the protection of personal data, gathered in the Group established from art. 29 of the directive n. 95/46 / EC, adopted on 17 May 2001 for identify some minimum requirements for the collection of personal data online, and, in in particular, the methods, timing and nature of the information that the holders of the processing must provide to users when they connect to pages web, regardless of the purpose of the link.


1. Pursuant to art. 4 point 7 of the RGPD 2016/679, data controller of the Site is the company Masin Services Srls

2. Pursuant to art. 28 of the GDPR 2016/679, External manager of treatment as well as System Administrator for site management internet and online booking platform integrated into the site itself is the Solution company Plus Srl based in Str. Prov. Bitonto - Aerop. Palese, 28 - Bari

3. Pursuant to art. 28 of the GDPR 2016/679 Responsible for the activities of marketing of the site and newsletters is the company Masin Services srls with registered office in Castello 6661- 30122 Venice in charge of commercial activities of the Melusina Homes brand.


The treatments connected to the web services of this site take place at the headquarters of the owner and data processors, and are only handled by personnel technician of the service in charge of the treatment.
Using third-party cookies, the treatments can also take place beyond 
outside the European community by Google and the companies that install third-party profiling cookies. In this regard, please refer to the relative Cookie Policy.
Personal data provided by users who submit requests to send material information are used for the sole purpose of carrying out the service or provision request while some data acquisition forms provide for the possibility of communicate the personal data of the interested party to service providers for comply with the contract and provide the requested services.


Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some data personal whose transmission is implicit in the use of the protocols of Internet communication. This is information that is not collected for be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. In this category of data fall the IP addresses or domain names of the computers used by the users connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the resources requested, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the code numeric indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the environment computer scientist of the user. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correctness functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site: except for this possibility, all status data on web contacts do not persist for more than thirty days.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to addresses indicated on this site involves the subsequent acquisition of the address of the sender, necessary to respond to requests, as well as any others personal data included in the message. Voluntary compilation of data acquisition forms to request services specific or adhering to offers or the purchase of services and products, involves the subsequent processing of the personal data provided to ensure the execution of a contract to which the interested party is a party or to the execution of measures pre-contractual agreements adopted at the request of the same. The company has taken specific measures to ensure that the processing of the data is preceded by a voluntary action of the user to have taken
view of this privacy policy.


Please refer to the Cookie policy.


The services on this website are not intended for minors. We do not collect knowingly data, including Personal Data, minors. If we become aware that we have collected the Personal Data of a minor, we will immediately delete them, unless we are required by law to keep such data. The User is requested to contact us if you believe that the Hotel has mistakenly or unintentionally collected information about a minor.


Personal data is processed with automated tools for the time necessary to achieve the purposes for which they were collected. Specific measures security are observed to prevent the loss of data, illicit or unlawful use correct and unauthorized access.


The Personal Data you provide through the Site will be processed by the owner of the processing for the following purposes:

1. purposes related to the execution of a contract of which the interested party is a party o the execution of pre-contractual measures adopted at your request (eg: booking, adherence to special offers, etc.). Consent Not necessary;

2. purposes related to the sending of promotional material via email e commercial following the voluntary registration to the newsletter. Requires explicit consent of the interested party or exercise soft spam;

3. to evaluate possible job applications by acquiring the CVs via email as per professional proposals. As there is no form of data acquisition requires only the vision of this privacy policy

4. purposes of statistical research and analysis on anonymous aggregate data, aimed at measuring the functioning of the Site, measuring traffic and evaluate usability and interest to make it more functional e
performing; Consent not required as the 
processing of personal data
5. profiling purposes through third-party cookies; Consent 
necessary as per Cookie Policy
6. purposes related to compliance with laws and regulations; Consent not 
7. purposes necessary to ascertain, exercise or defend a right in 
judicial seat or whenever the judicial authorities exercise the their jurisdictional functions. Consent Not Required

The data we process may include particular categories of data personal data as defined by article 9 of the GDPR 2016/679 or data personal relating to the state of health or religion (food allergies, services for the disabled, menus related to religion, etc.) provided by you voluntarily in the Notes fields of the booking form.

The data in question will be processed ensuring suitable security measures limited to the data and operations essential to fulfill the also pre-contractual obligations that the hotel assumes in its sector of activities, in order to provide specific goods, services or services requested by the interested party. Pursuant to art. 9 of the GDPR 2016/679 we will always ask an explicit authorization to process personal data as not we can know in advance if the interested party will voluntarily enter in the forms of acquisition of personal data, data that fall into the category in question.


Without prejudice to the provisions of the Cookie policy, in no case your data personal data will be transferred to third countries or international organizations. The company Masin Services Srls ensures that the processing of Personal Data
by the Recipients takes place in compliance with the Applicable Regulations which has a legal scope of applicability outside the EU. 
Otherwise, the transfers are alternatively based on a decision of adequacy or on the Standard Model Clauses approved by the Commission European as well as in compliance with the principles of Privacy By Shield in case of transfers to the USA. More information and explanations on this are available from the owner
of the treatment.


The data controller will process the personal data of the interested parties for the time strictly necessary to achieve the purposes indicated herein informative. By way of example and not limited to, the company will process the Personal Data for the newsletter service until the interested party decides to  unsubscribe from the service by simply clicking on the email received. Without prejudice to the above, the data controller will process your data Personal up to the time allowed by Italian law to protect their own interest (Art. 2947 (1) (3) of the Italian Civil Code).


The subjects to whom the personal data refer have the right in any time to obtain confirmation of the existence or otherwise of the same data to know its content and origin, verify its accuracy or ask for it integration or updating, or rectification (Art. 15 - 22 GDPR 2016/679). Pursuant to the articles in question, one has the right to request the cancellation, transformation into anonymous form or blocking of processed data in violation of the law, as well as to oppose in any case, for legitimate reasons, the their treatment.
In accordance with Chapter III of the GDPR 2016/679, the interested party has the right to request at any time, access to your Personal Data, rectification o the cancellation of the same or to oppose their treatment, the limitation 
of the treatment as well as to obtain in a structured format, in common use and readable by an automatic device, the data concerning him is also entitled to oppose profiling and to lodge a complaint with the Supervisory Authority. The interested party also has the right to withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given before revocation. For the complete and exhaustive list of exercisable rights
by the interested party, please refer to art. 15-22 of the GDPR 2016/679. Requests should be sent via e-mail to the address:


The privacy policy was updated to revision 2 on 05-12-2018 and can be subject to future revisions.

Cookie Policy

This application uses cookies. Cookies consist of portions of code installed in the browser that assist the Owner in the provision of the service according to the purposes described. Some of the purposes the installation of cookies may also require consent of the User.

Technical and aggregate statistical cookies

Activities strictly necessary for operation
This Application uses Cookies to save the User's session and for carry out other activities strictly necessary for the functioning of the same,for example to store login information from one page to another.

Activity regarding the saving of preferences, optimization and statistics

This application uses cookies to save browsing preferences and optimize the User's browsing experience. Among these Cookies for example, those for setting the language and currency or for the management of statistics by the owner of the site.


The services contained in this section allow the Owner of the Processing to monitor and analyze traffic data and serve to take track of User behavior.

Google Analytics and AdWords (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examine the use of this Application, compile reports and share them with other services developed by Google. Google may use the Personal Data to contextualise and customize the ads of your own advertising network. Personal Data collected: Cookies and Usage Data. Place of processing: USA - Privacy Policy - Opt Out


This application does not use cookies for the purpose of marketing

How can I check the installation of Cookies?

In addition to what is indicated in this document, the User can manage the preferences relating to cookies directly within your browser and prevent - for example - that third parties can install them. Through the browser preferences, it is also possible to delete the cookies installed in past, including the Cookie in which the consent is eventually saved to the installation of cookies by this site. It `s important to note that disabling all cookies, the operation of this site could be
compromise. The User can find information on how to manage Cookies in the your browser at the following addresses: Google Chrome, Mozilla Firefox , Apple Safari and Microsoft Windows Explorer.

In the case of services provided by third parties, the User can also exercise their own right to object to tracking by inquiring through the privacy policy of third party, via the opt out link if explicitly provided or by contacting
directly the same. 
Notwithstanding the foregoing, the Owner informs that the User can make use of Your Online Choices . Through this service it is possible to manage tracking preferences of most advertising tools. The Owner, therefore, advises Users to use this resource in addition to information provided in this document. Given the objective complexity linked to the identification of technologies based on Cookies and their very tight integration with operation of the web, the User is invited to contact the Owner should he wish to receive any further information regarding the use of the cookies themselves and ad any use of the same - for example by third parties - made through this site.

Definitions and legal references

Personal Data (or Data)

Any information relating to a natural person constitutes personal data, identified or identifiable, even indirectly, by reference to any other information, including an identification number personal.

Usage Data

This is the information collected automatically by this Application (or from third party applications that this Application uses), among such as: the IP addresses or domain names of the computers used by the User who is connects with this Application, the addresses in URI notation (Uniform Resource Identifier), the time of the request, the method used in submitting
the request to the server, the size of the file obtained in response, the code numeric indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary
followed within the Application, with particular reference to sequence of the pages consulted, the parameters relating to the operating system and to the User's computer environment.


The individual using this Application, which must coincide with the interested party or be authorized by him and whose personal data are object of the treatment.


The natural or legal person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other body, association or body appointed by the Data Controller to process the Data Personal, in accordance with the provisions of this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration and any other body, association or organization to which they belong, even together with another owner, decisions regarding the purposes and methods of data processing personal data and the tools used, including the safety profile, in in relation to the operation and use of this Application. The owner of the Treatment, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool by which the Data is collected Personal of Users.


Small piece of data stored in the User's device.

Legal references

Notice to European Users: this privacy statement is drawn up in fulfillment of the obligations under Art. 10 of the Directive n. 95/46 / EC, as well as the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, on the subject of Cookies. This privacy statement only concerns this Application.

Subjects carrying out the treatment

The Data Controller is Masin Services srls based in Venice - Castello 6661 - 30122
The email address of the data controller is:


To make data protection even more secure and effective, the Regulation (EU) 2016/679 provides for the figure of the Data Protection Officer (DPO) or the data security manager, with the following functions operational:
- inform and provide advice to the data controller and data processor in

on the obligations deriving from Regulation 679/2016 or from others internal or European legislative provisions on data protection;
- supervise the observance of the Regulations by the owner and the responsible for the treatment in all its parts, including the attribution of responsibility, awareness and training of staff who

participates in the treatment;
- provide and monitor the impact assessment on request the development;

- cooperate with the supervisory authority by serving, among other things, as a point contact for issues related to processing by carrying out consultations

of any kind, with particular regard and attention to any activity of prior consultation.


To be able to easily know who is responsible, it is sufficient to send one e-mail to the following address:

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